Insurance Information
Let’s make sure you’re covered before we start working with you.

Our Process
Start to Finish with Essential Connections
Ensuring Success
Our process with insurance focuses on making sure the financial burden of getting better health is lightened.
Step One
Clinical Intake Interview: You reach out to our staff and set we set up in interview to see how we can help.
Step Two
Insurance Verification: Based on your needs, we will work with your insurance to determine coverages and care.
Step Three
The Path to Renewal: Once we've sorted out care and costs, we begin working and continue until your essential connections are restore.
Our Insurance Partners
Current and Upcoming
01.
United Healthcare

United Healthcare and Essential Connections share a commitment to improving access to quality care. Together, we help members navigate their benefits and achieve their mental health and personal growth goals.
02.
Medicaid

Essential Connections proudly partners with Medicaid to offer vital mental health and support services to those who rely on this essential program. We’re dedicated to ensuring affordability and accessibility for all eligible individuals.
03.
Anthem Commercial

Anthem Health members can rely on Essential Connections for expert mental health care. Our partnership reflects a shared commitment to enhancing emotional wellness and improving quality of life.
04.
Sentara Community Plans

Through our partnership with Sentara Health, we aim to deliver personalized mental health solutions that empower members to thrive. We value this collaboration as we continue to foster positive, lasting connections.
05.
Optum Health

Through our collaboration with Optum Health Services, we are dedicated to providing innovative and personalized mental health solutions to support long-term wellness.
Our Road To A Better Tomorrow
We are thrilled to share that our company is actively working on credentialing with more providers to better serve our clients’ needs. This step is part of our ongoing commitment to ensuring that our services are as accessible and affordable as possible. While this process is underway, we encourage you to reach out with any questions or concerns about coverage or payment options. Our team is here to help and provide support as we work toward expanding our network.
Stay tuned for updates—we look forward to announcing when the credentialing process is complete! Thank you for trusting us with your care.
Frequently Asked Questions
No, Medicare does not cover psychosocial day program (PSR). However, we offer a sliding scale self-pay option if your insurance does not cover PSR.
The major difference between an adult day program and psychosocial program is an adult day program provides care and supervision for older adults or individuals with physical or cognitive impairments. A psychosocial program provides therapeutic support, skills training, and socialization opportunities for individuals dealing with mental health challenges.
No, not at this time.